Reputation marketing
Turn Happy Customers Into Your Best Advertising
Shoppers read reviews before they call. We help you earn more five-star reviews, respond to every one and showcase them, including review videos that make your reputation impossible to miss.
- Review requests
- Review replies
- Review videos
- Monitoring
Get Your Free Marketing Audit
Tell us about your business. We will look at your website, Google listing and local rankings, then go over what we found with you.
No obligation and no spam. We never share your information.
What's included
A Complete Reputation Program
Review requests
A simple text and e-mail request after each job, with a direct link to your Google review page.
Review responses
Thoughtful replies to positive and negative reviews, so shoppers see a business that listens.
Review videos
Your best reviews turned into short, branded videos for your website, Google profile and social media.
Monitoring
Alerts for new reviews on Google and other sites so nothing sits unanswered.
Showcasing
Reviews on your website and social channels where they help people decide.
Reputation reporting
Review count, rating and how you compare with the competitors around you.
Reputation videos
Reviews + Video = Trust at a Glance
A wall of stars is good. A short video that shows a real customer’s words over your brand is better. Review videos stand out on your Google profile, website and social pages, and most of your competitors don’t have them.
We create them from your existing five-star reviews, so there is nothing to film and nothing extra for your customers to do.
How it works
How We Build Your Reputation
Review audit
Your rating and review count compared with the competitors who rank near you.
Set up requests
A request flow that fits how you finish a job or appointment.
Respond & monitor
Every new review answered and watched.
Showcase
Reviews and review videos put to work across your marketing.
FAQ
Frequently Asked Questions
How do I get more Google reviews without being pushy?
Ask at the right moment, right after a good experience, and make it one tap. A short text with a direct link works far better than a general “find us on Google.”
Can you remove bad reviews?
Only Google can remove reviews, and only if they break its rules (for example, fake or off-topic reviews). We can help you flag those. For genuine negative reviews, a calm, helpful reply often does more for your reputation than the review itself.
Do reviews help my rankings?
Yes. Reviews are one of the signals Google uses for local rankings, and they strongly affect whether people click and call once they see you.
Can I offer customers a reward for reviews?
No. Google’s rules forbid paying or rewarding customers for reviews, and you should not ask only happy customers to leave them. We set up requests that follow the rules.
What platforms do you cover?
Google first, because it matters most for local search, then Facebook, Yelp and the review sites that matter in your industry.
Client reviews
What Our Clients Say
Real words from Michigan business owners we work with. Rated 5.0 on Google from 9 reviews.
“Thanks for all the great advice. You really made a difference. We went from having 0 reviews to getting a 5-star reputation in just a few weeks with your help. Keep up the good work!”
“I really appreciate the guys at Position Edge. They are very thorough with their customers and provide top notch service. I’d recommend them to any business that can’t seem to get on top of their online reviews.”
“Just got the videos that I had created. It took a day longer than anticipated but it was definitely worth the wait. Done very professionally. I’m really pleased and will definitely use them again.”
What we do
Services That Work Well With This One
Most results come from a few services working on the same plan.
Local SEO & Google Business Profile
Get into the Map Pack in the towns you serve, with a Google Business Profile, citations and reviews that work together.
Learn more →Social Media Marketing
Consistent, on-brand posts and targeted social ads that keep your business in front of local customers.
Learn more →Content Marketing
Service pages, blog articles and guides that answer real customer questions and earn rankings over time.
Learn more →Free, no obligation
How Does Your Reputation Compare?
Get a free reputation check: your reviews and rating next to the competitors customers see beside you.
Get started
Let’s Grow Your Business
Tell us a little about your business and what you want more of. We will look at where you stand online and come back with honest recommendations, whether you work with us or not.
- Free marketing audit and consultation
- A plan built for your towns, trade and budget
- Plain-English reporting on calls, leads and rankings
- Call(248) 946-8772
- E-mailinfo@positionedge.com
- OfficeRochester Hills, MI
Request Your Free Audit
Tell us about your business. We will look at your website, Google listing and local rankings, then go over what we found with you.
No obligation and no spam. We never share your information.